Loveth Manasseh, a resident of Plateau State, has narrated how Gabriel Nwangwu, the Manager at the Jos office of GUO Transport, could not account for the seven bags of beans worth N1,353,400 that he received from her.
While speaking with FIJ on Friday morning, Manasseh said she visited GUO’s Jos office on March 14 and 15 so she could get the transportation outfit’s officials to help her deliver the bags of beans to her customers in Lagos.
“When I got to the transportation company’s office on March 14, I met with Gabriel Nwangwu, the manager, and he said I would have to make an initial deposit payment to allow them to create space for me in their vehicle for my seven bags of beans ahead of time,” said Manasseh.
“On that very day, I transferred N45,000 to Nwangwu. When I eventually brought the seven bags of beans to GUO’s office on March 15, I made another N20,000 transfer to him and gave him N10,000 cash in addition. It is important to note that the manager issued me with neither a receipt nor a parcel ID after I made the payments. And that is exactly how he has been treating my requests since I have been sending goods through GUO.
“Altogether, I paid him N75,000 so he could help me deliver the goods to my customers in Lagos. The seven bags of honey beans are worth N1,353,400.”
When Manasseh’s Lagos customers were unable to receive the bags of beans on time, they reached out to her and started asking questions about the delivery status.
“This then forced me to again visit GUO Transport’s Jos office on March 19 to demand answers from Nwangwu,” said Manasseh.
“Nwangwu failed to give me an outright answer on where the goods were. As a matter of fact, he was nonchalant in his demeanour and responses to me.
“I was then forced to report the matter at the C’ Police Division in Jos. It was when the police visited him and started asking him questions that he eventually told them the goods had been stolen where he kept them at the GUO office’s store. He claimed the store had been burgled by thieves.
“When the police visited the store he was talking about, however, there were no signs that the place was burgled by thieves.”
Manasseh added that when the police officers asked Nwangwu on the way forward, he told them “GUO Transport had no refund policy when customers’ goods were nowhere to be found”.
“All through the period the police officers were asking Nwangwu questions, he was still very cocky in his response,” said Manasseh.
“He ended up telling everyone that GUO has no refund policy for goods that are nowhere to be found.”
The Investigating Police Officer (IPO) in charge of the case, who preferred not to be named.
“When we visited GUO’s office after the complainant came to us, the manager at the centre of the matter took us to the supposed store,” said the IPO.
“We inspected the whole place and could not find any sign of forced entry or things to suggest that someone had broken into the place to steal goods.
“Hopefully, we would get to know to know the truth soon.”
Source// FIJ
